Frequently asked questions

Honest answers about what tripvue is, how it works, and what it is and isn't.

What is tripvue?

An independent tool for NYC rideshare drivers. It shows where ride demand has typically clustered across the city — by zone, hour, and day — plus the practical amenities you need on a shift (relief stands, EV chargers, restrooms, transit). It helps you decide where to head; it doesn't dispatch rides.

Where does the data come from?

Public NYC TLC trip records — millions of real, anonymized trips. tripvue does not see live demand from Uber or Lyft, and the data does not come from them. We compute a typical historical pattern per zone, hour, and day.

Will this make me more money?

We can't promise that. tripvue shows where demand is typicallyhigher, based on history — it's a pattern, not a guarantee, and your results depend on many things we don't control. We deliberately don't show earnings figures. The idea is simple: better information about where the city gets busy can help you make your own call about where to drive.

Is tripvue affiliated with Uber, Lyft, or the TLC?

No. tripvue is an independent tool and is not affiliated with, endorsed by, or sponsored by Uber, Lyft, or the NYC TLC. Those names are used only to describe who the tool is for.

Does it give me turn-by-turn directions?

No. tripvue shows you where to head and then hands off to your own Google Maps, Waze, or Apple Maps with one tap. We stay out of the navigation itself — you drive with the app you already trust.

What about the WAV (wheelchair) bonus?

tripvue flags zones where wheelchair-requested demand tends to run higher. The city WAV bonus is set and paid by the platforms (and the amount can change) — tripvue does not pay, administer, or guarantee any bonus or amount. We describe demand; the platforms handle the rest.

What does it cost?

tripvue is free this week during the launch promo. After that it's $9.99/month, and you can cancel anytime — you'll always see the renewal date and amount before you're charged. See the Terms for details.

Do you track my location?

Only to center the map and find your current zone, and that happens in your browser. We don't continuously track or store your location. See the Privacy Policy.

Which cities does it cover?

New York City today. If you drive somewhere else, tell us where — it helps us decide which city to add next.

Who built it?

An active NYC rideshare/WAV driver, building the tool he wanted for his own shifts — not a boardroom. tripvue is a service of Alignix LLC.

How do I cancel?

Anytime — from your account (Stripe Customer Portal) or by emailing hello@tripvue.ai. Cancellation stops future renewals at the end of the current period.

Still have a question? Email hello@tripvue.ai. See also How it works, Privacy, and Terms.