Terms of Service

1. What tripvue is

tripvue is an informational tool that shows where rideshare demand has historically clustered in New York City, organized by zone, hour, and day, together with optional driver-amenity information (such as relief stands, EV chargers, restrooms, and transit). Demand information is derived from public New York City Taxi and Limousine Commission (“TLC”) data and other New York City Open Data sources, and is presented to help licensed rideshare drivers plan their own shifts.

The Service is informational and passive. tripvue does not connect to, automate, integrate with, or control any rideshare platform or its application; it does not dispatch, arrange, broker, or coordinate trips; and it does not provide transportation or navigation services. tripvue hands off to your own navigation application (such as Google Maps, Waze, or Apple Maps) and does not provide turn-by-turn directions.

Historical and modeled information; no guarantees. The Service presents aggregated historical trip patterns and modeled demand information derived from public data. This information describes historical patterns and may include modeled estimates; it is not an individualized forecast or a promise, representation, or guarantee of future demand, rides, fares, earnings, or any other outcome. See Section 4 (No earnings or results representation).

2. Eligibility, accounts, and acceptable users

Age and location. You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is offered to users in the United States. tripvue is built for New York City rideshare drivers, and its demand and amenity data is currently limited to New York City; other users in the United States may access the Service, but the data will not be relevant outside its covered area.

Account security. Account creation and authentication are handled through our authentication provider. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at hello@tripvue.ai of any unauthorized use. You may not share, sell, or transfer your account.

One account; accurate information. You agree to provide accurate account information and to maintain one account per person. We may suspend or terminate accounts that violate these Terms, that we reasonably believe are fraudulent or abusive, or as otherwise described in Section 16.

3. Safety

The Service is not a navigation system, co-pilot, or driving aid. Do not view, tap, or otherwise interact with any part of the Service, including the demand map, scheduling or forecast views, amenity layers, the Spot feature, or any road-closure or disruption information, while your vehicle is in motion. Use the Service before you begin driving or while your vehicle is safely and lawfully stopped.

You are solely responsible for the safe and lawful operation of your vehicle and for compliance with all traffic laws and TLC rules. You knowingly and voluntarily assume all risk arising from any use of, or reliance on, the Service while operating a vehicle. To the fullest extent permitted by law, Alignix is not responsible for any accident, injury, death, citation, damage, or loss resulting from your decision to view or rely on the Service while driving.

Safety acknowledgment. We may require you to acknowledge this safety notice before using certain features, and we may keep a record of that acknowledgment as a safety and compliance record.

4. No earnings or results representation

tripvue provides aggregated and modeled historical demand information, but does not provide individualized projections or represent or guarantee that historical demand will result in future rides, fares, earnings, or any other outcome. Actual demand, trip availability, fares, and earnings vary and depend on numerous factors outside tripvue’s control, including current passenger demand, competition among drivers, platform practices, traffic, weather, events, road conditions, location, timing, regulatory requirements, and your own decisions and conduct.

Any totals, summaries, or return-on-investment figures shown in any earnings-tracking feature are calculated solely from data you enter yourself, are for your own personal tracking, and are not verified, endorsed, or guaranteed by tripvue.

Bonuses are not ours. tripvue does not pay, administer, set, or guarantee any rideshare bonus. Any wheelchair-accessible vehicle (WAV) or other bonus is a program of a rideshare platform and/or the City, is independent of tripvue, is set and paid by those parties, may change at any time, and should be confirmed in your own rideshare application.

5. Independence; not affiliated with Uber, Lyft, MTA, or the TLC

tripvue is an independent tool. It is not affiliated with, endorsed by, sponsored by, authorized by, or partnered with Uber, Lyft, the Metropolitan Transportation Authority, or the New York City Taxi and Limousine Commission, or any other rideshare platform or government agency. Uber, Lyft, and other names are the trademarks of their respective owners; tripvue refers to them only to describe, in a factual and nominative way, the drivers and platforms the Service is built to support. Demand information is derived from public New York City TLC and NYC Open Data sources.

tripvue is likewise not affiliated with, endorsed by, or sponsored by any airline, airport, cruise line, cruise-terminal operator, the Port Authority of New York and New Jersey, or the New York City Economic Development Corporation (NYCEDC). Their names appear in the Service only to identify, in a factual and nominative way, the places and published schedules the Service describes.

6. Subscriptions, billing, and automatic renewal

Free tier and paid subscriptions. tripvue offers a free tier and paid subscription plans. Paid plans are available on a monthly and an annual basis. Current pricing is presented at checkout before you subscribe.

Current pricing: For the current pricing of our monthly and annual plans, including the free trial and renewal terms, please see our subscription page. Prices are exclusive of any applicable taxes, which are shown at checkout.

Automatic renewal authorization. Paid subscriptions renew automatically. When you subscribe, you authorize Alignix (and its payment processor) to charge your payment method the then-current subscription price, plus applicable taxes, on a recurring basis (monthly for monthly plans and annually for annual plans) at the beginning of each billing period, until you cancel. This authorization continues until you cancel as described below.

Separate, affirmative consent at checkout. During the checkout process, we will disclose the recurring nature of the subscription, the amount and frequency of charges, the date of the first charge, the deadline (if any) to cancel to avoid the next charge, and how to cancel. You will provide separate, affirmative consent to these recurring charges, distinct from your acceptance of these Terms. We will also send you an acknowledgment of your subscription and how to cancel, which you can retain.

Cancel anytime, in one step. You may cancel at any time through your account or via the Apple App Store or Google Play if you purchase a subscription there. Cancellation stops future renewals, and it takes effect at the end of the current billing period.

Price changes. We will notify you of any change to your subscription price before it takes effect, with at least the advance notice required by applicable law. Where required by law, a price increase will not take effect unless you affirmatively consent to the new price; otherwise, you may cancel before the change takes effect, and if you are charged a higher price without the required consent, you may be entitled to cancel with a pro-rata refund as required by law.

Refunds. Except where a refund is required by applicable law, charges are non-refundable, and we do not pro-rate partial billing periods. If you cancel, your subscription remains active through the end of the paid period and does not renew again.

Taxes. Prices may be subject to sales or other applicable taxes, which will be shown at checkout and added to your charge.

7. Promotions, referrals, and credits

From time to time, we may offer promotions, referral codes, or promotional credits. Unless a specific promotion states otherwise: credits have no cash value, are not transferable, apply to a future billing period, and expire if unused. If a free or discounted period precedes a paid subscription, your subscription will automatically renew at the then-current price after the promotional period ends, unless you cancel first.

We may verify eligibility and, in our reasonable discretion, withhold, reverse, or void any credit for gaming, abuse, fraud, or low-quality or bad-faith activity. We may modify or end any promotion at any time. Any activity-based promotion (for example, a credit for submitting a number of good-faith location updates) is a tripvue community incentive, is unrelated to any rideshare-platform bonus, and is subject to our anti-abuse review.

8. User content

Your content. The Service may let you submit reports, ratings, notes, amenity information, expansion requests, and location-based signals, among other content (collectively, “User Content”). User Content reflects the individual observations of the users who submit it, not tripvue. You are solely responsible for your User Content, and you represent and warrant that it is truthful, that you have the right to submit it, and that it is not defamatory, harassing, deceptive, infringing, or otherwise unlawful.

License you grant. You grant Alignix a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, display, adapt, aggregate, and create de-identified and derivative datasets from your User Content, in order to operate, improve, secure, and provide the Service and related analytics. This license continues for the content you have submitted even after you stop using the Service, in accordance with our Privacy Policy.

Our role; no obligation to monitor. tripvue is a provider of an interactive computer service. User Content is created by users, not by tripvue, and we do not adopt or endorse it. We are not obligated to monitor User Content, but we may review, remove, or modify any User Content at our discretion, including content that violates these Terms.

Reporting a concern; copyright and the DMCA. If you believe User Content is false, defamatory, harassing, or otherwise violates these Terms, you may email hello@tripvue.ai with the content, its location in the Service, and the basis for your concern. We will review it and may remove or modify it in our discretion.

Alignix respects the intellectual-property rights of others and responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512. Alignix will, in appropriate circumstances, disable or terminate the accounts of users who are repeat infringers.

• Notice of claimed infringement. If you believe content on the Service infringes your copyright, please send a written notice to our designated agent (below) that includes: (1) a physical or electronic signature of the person authorized to act on behalf of the copyright owner; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it (such as the URL or its location in the Service); (4) your contact information (name, address, telephone number, and email address); (5) a statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.
• Designated agent. Notices of claimed infringement should be sent to Alignix’s designated agent: DMCA Agent, Alignix LLC, 99 Wall St #360, New York, NY 10005; legal@tripvue.ai. This agent is registered with the U.S. Copyright Office.
• Counter-notification. If your content was removed or disabled and you believe it was removed in error or misidentification, you may send a written counter-notification to our designated agent that includes: (1) your physical or electronic signature; (2) identification of the material that was removed or disabled and the location at which it appeared before removal; (3) a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification; and (4) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which Alignix may be found), and that you will accept service of process from the person who provided the original notice or an agent of that person. Upon receipt of a valid counter-notification, we may restore the removed material in not less than ten (10) nor more than fourteen (14) business days following receipt, unless our designated agent first receives notice that the complaining party has filed an action seeking a court order to restrain the allegedly infringing activity. This DMCA process is governed by federal law, and to the extent the counter-notification requires consent to federal-court jurisdiction, that requirement controls over the general venue provision in these Terms.

9. Spot Feature

What Spot is. Spot is an optional feature that lets a driver who is about to leave a curb parking space share that the space may be opening up, so that nearby drivers can see it. Spot only ever shares information. It is never a reservation, and it never assigns, holds, or guarantees any space.

• An indication, not a promise. A shared Spot means only that a driver indicated they may be leaving. The space may already be taken, unavailable, or unlawful to park in by the time you arrive.
• No reservation, compensation, or holding of spaces. A Spot signal does not create a reservation or give any person a right or priority to use a parking space. You may not use Spot to buy, sell, rent, auction, broker, reserve, hold, or transfer a parking space or to request, offer, accept, or provide money, credits, rewards, favors, or anything else of value in connection with a space. tripvue does not pay or reward anyone for sharing or using a Spot signal.
• Short-lived. Spot signals are shared without your name or vehicle details and expire automatically. Associated records may be retained as described in the Privacy Policy.
• No false, stale, or misleading signals. You may share a Spot signal only when you have a good-faith and current basis to believe that you are lawfully occupying and are about to leave the identified curb space. You may not submit a false, fabricated, stale, misleading, duplicate, or manipulated signal or use location-spoofing or other means to misrepresent the location or availability of a space.
• No unlawful waiting, blocking, or interference. You may not double-park, stop unlawfully, block traffic, obstruct a vehicle or person, remain in a space solely to hold it for another person, direct traffic, or otherwise violate any parking, standing, stopping, or traffic rule in connection with a Spot signal.
• No entitlement or confrontation. A Spot signal gives you no entitlement to a space, even if you arrive first or relied on the signal. You must not confront, threaten, harass, follow, block, or interfere with another driver, pedestrian, property owner, enforcement officer, or other person concerning a Spot signal or parking space.
• You park at your own risk. You are solely responsible for parking lawfully and following all posted signs and rules. tripvue is not responsible for any ticket, towing, fine, collision, injury, lost time, or other loss arising from sharing or relying on a Spot.
• Not for use while driving. Do not view or interact with Spot while your vehicle is in motion.

10. Amenity, schedule, and third-party information

Information about restrooms, relief stands, EV chargers, transit, road closures, and similar amenities comes from public and user-submitted sources and may be incomplete, inaccurate, or out of date. Posted signs and actual on-site conditions always control. tripvue does not guarantee that any location is open, available, accessible, or lawful to park at or use, and is not responsible for any citation, towing, fine, injury, or lost time or income resulting from reliance on this information. Links or hand-offs to third-party services (such as navigation applications) are provided for convenience; tripvue is not responsible for third-party services or their content.

Scheduled-arrival information (such as typical flight volumes and cruise-ship berthing schedules) is compiled from publicly available government publications (for example, the US Department of Transportation and the NYCEDC) and is presented in tripvue's own format with attribution. It reflects published schedules — not actual arrivals — and schedules may change, be delayed, or be canceled at any time without notice. Scheduled-arrival information is provided as a general planning signal only; it is not a statement that passengers, trips, or earnings will be available at any time or place.

11. Acceptable use and platform-compliance responsibility

Your platform agreements are your responsibility. You are solely responsible for complying with your own agreements with Uber, Lyft, the TLC, and any other platform or authority. tripvue is an independent informational tool; it does not require, encourage, or intend for you to violate any such agreement or rule.

You agree that you will not:

• submit false, fraudulent, misleading, defamatory, harassing, or unlawful content;
• access the Service by automated means, or scrape, crawl, harvest, bulk-download, mirror, or reverse-engineer any part of the Service or its data;
• use the Service, or any data or output from it, to build, train, or operate any competing product, model, or dataset;
• resell, sublicense, or commercially exploit the Service or its data except as expressly permitted;
• interfere with or attempt to compromise the security or integrity of the Service, or attempt to gain unauthorized access to any account, system, or data; or
• use the Service for any unlawful purpose, in violation of these Terms, or in a way that violates the rights of others.

12. Intellectual property

The Service, including its software, design, maps, visualizations, compiled and modeled demand data, text, and other content (excluding User Content, underlying public data, and the third-party and open-licensed materials described below), is owned by Alignix or its licensors and is protected by intellectual-property and other laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for your own use as a driver. All rights not expressly granted are reserved. “tripvue” and the tripvue logo are trademarks of Alignix; you may not use them without our prior written permission.

The Service incorporates third-party software, including open-source components, that remains the property of its respective owners and is provided under those owners’ own license terms. Nothing in these Terms limits your rights under, or grants you rights beyond, any applicable open-source license, and to the extent any open-source license conflicts with these Terms, that license governs with respect to the applicable component.

Certain content and data available through the Service are provided by third parties or under open-content licenses and are not owned by Alignix. This includes, among other things, mapping data provided by OpenStreetMap and its contributors, landmark and points-of-interest descriptions derived from Wikipedia, and transit and service-alert information relating to the Metropolitan Transportation Authority (MTA). Such content remains subject to its respective third-party or open-content license, including, as applicable, the Open Database License (ODbL) for OpenStreetMap data and the Creative Commons Attribution-ShareAlike license (CC BY-SA) for Wikipedia-sourced descriptions. The provisions of these Terms that reserve intellectual-property rights to Alignix, that designate the Service’s compiled data as proprietary, and that restrict copying, scraping, or reuse of the Service and its data do not apply to such third-party or open-licensed content, which you may use in accordance with the terms of its applicable license. Alignix makes no additional warranty as to third-party or open-licensed content and is not responsible for its accuracy or availability.

13. Mobile applications and app-store terms

The Service is currently offered as a web application, and we may offer it as a downloadable mobile application through the Apple App Store, Google Play, or other platforms. If you download a tripvue mobile application, the applicable app store’s terms and rules also apply, and app-store subscriptions are billed and managed by that platform under its own automatic-renewal terms, and the following additional terms govern:

Apple-specific terms. If you obtain a tripvue application from the Apple App Store: these Terms are between you and Alignix, not Apple, and Apple is not responsible for the application or its content; Apple has no obligation to provide maintenance or support; to the maximum extent permitted by law, Apple has no warranty obligation and is not responsible for any claims relating to the application (including product-liability, legal-compliance, or intellectual-property claims); Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; and you represent that you are not located in a U.S.-embargoed country or on a prohibited-parties list.

Google Play and other stores. If you obtain the application through Google Play or another platform, that platform’s terms also apply.

14. Disclaimers and limitation of liability

“As is.” The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, accurate, or that demand estimates or amenity information will be correct.

Limitation of liability. To the fullest extent permitted by law, Alignix and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost earnings, lost data, or personal injury, arising out of or relating to the Service or your use of it, even if advised of the possibility. To the maximum extent permitted by law, Alignix’s total aggregate liability for all claims arising out of or relating to the Service will not exceed the greater of the amount you paid Alignix in the twelve (12) months before the event giving rise to the claim, or fifty (50) U.S. dollars ($50).

Allocation of risk. Each provision of these Terms that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages allocates the risks between you and Alignix under these Terms, and this allocation is an essential element of the basis of the bargain between you and Alignix. Each of these provisions is severable and independent of all other provisions of these Terms. The limitations and exclusions in this Section 14 will apply even if any limited remedy fails of its essential purpose and to the fullest extent permitted by law.

15. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Alignix and its affiliates, members, officers, directors, employees, contractors, licensors, and agents from and against any third-party claim, demand, action, investigation, proceeding, liability, judgment, settlement, loss, damage, fine, penalty, cost, or expense, including reasonable attorneys’ fees, arising out of or relating to: (a) your User Content; (b) your access to, use of, or misuse of the Service; (c) your violation of these Terms or applicable law; (d) your infringement, misappropriation, or violation of any right of another person or entity; (e) your operation, stopping, standing, or parking of a vehicle, including your sharing of or reliance on a Spot signal; (f) any dispute or interaction between you and another user or third party arising from your use of the Service; or (g) your violation of any agreement, rule, or requirement applicable to your use of a rideshare, taxi, livery, black-car, limousine, or other for-hire transportation platform, base, fleet, service, or governmental authority.

Alignix may assume exclusive control of the defense and settlement of any matter subject to indemnification, in which case you will cooperate fully with Alignix at your expense. You may not settle any indemnified matter in a manner that imposes liability, an admission, or a non-monetary obligation on Alignix without Alignix’s prior written consent. Your indemnification obligations will not apply to the extent a claim is finally determined to have resulted from Alignix’s gross negligence or willful misconduct.

16. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if we reasonably believe your use is fraudulent, abusive, or unlawful, or if we discontinue the Service. On termination, the license granted to you ends; sections that by their nature should survive (including Sections 4, 8, 11, 12, 14, 15, 17, and 18) survive. If your paid subscription is terminated by us other than for your breach, we will refund any prepaid, unused portion as required by law.

17. Dispute resolution, governing law, and venue

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.

Exclusive venue. You and Alignix agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be brought and resolved exclusively in the state or federal courts located in Kings County, New York. You and Alignix consent to the personal jurisdiction of those courts and waive any objection based on venue or forum non conveniens.

JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ALIGNIX EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO HAVE A DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE TRIED BY A JURY. ANY SUCH DISPUTE WILL BE DECIDED BY A JUDGE.

CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ALIGNIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION.

This waiver does not prevent either party from seeking relief that applicable law does not permit to be waived. If this waiver is held unenforceable as to a particular claim or request for relief, it will be severed as to that claim or relief, and the remaining provisions of this Section will remain in effect. Any class, collective, or representative claim permitted to proceed will be litigated exclusively in the courts specified above.

Time to bring a claim. To the extent permitted by law, any claim arising out of or relating to the Service must be commenced within one (1) year after the claim arose; otherwise it is permanently barred.

18. Changes to these Terms; general

Changes. We may update these Terms. For non-material changes, your continued use of the Service means you accept them. For material changes, we will provide advance notice and, where required, ask you to accept the updated Terms before they take effect.

Severability; no waiver; assignment; entire agreement. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions stay in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. These Terms, together with our Privacy Policy and any additional terms presented, are the entire agreement between you and Alignix regarding the Service and supersede any prior agreements.

Force majeure; relationship. We are not liable for delays or failures caused by events beyond our reasonable control. Nothing in these Terms creates any partnership, agency, employment, or joint-venture relationship between you and Alignix.

Notices. We may provide notices to you by email to the address associated with your account, by posting within the Service, or by other reasonable means. You are responsible for keeping your account email address current. Notices to Alignix must be sent to hello@tripvue.ai and are effective on receipt.

19. Contact

Questions about these Terms may be sent to Alignix LLC at hello@tripvue.ai, or by mail to Alignix LLC, 99 Wall St #360, New York, NY 10005.