Terms of Service

What tripvue is

tripvue is an information tool that shows where rideshare demand has historically clustered in NYC — by zone, hour, and day — plus optional driver-amenity layers (relief stands, EV chargers, restrooms, transit).

• Estimates, not guarantees. What you see is a typical historical pattern produced by modeling. It is not a promise of rides, earnings, or any outcome.
• No navigation. tripvue hands off to your own Google Maps, Waze, or Apple Maps; we do not provide turn-by-turn directions. You are responsible for safe, lawful driving and for following all posted signs and rules (including at relief stands and other amenities).
• A passive tool. tripvue does not connect to, automate, or control any rideshare platform or its app, and it does not dispatch trips or coordinate drivers.

Do not use tripvue while driving

tripvue is not a navigation system or a co-pilot. Do not view, tap, or interact with tripvue — including the demand map, scheduling views, or any road-closure or disruption information — while your vehicle is in motion. Check it before you start driving or while safely stopped.

You are solely responsible for the safe and lawful operation of your vehicle and for following all traffic and TLC rules. You knowingly and voluntarily assume all risk arising from any use of tripvue while operating a vehicle, and you agree that Alignix LLC is not responsible for any accident, injury, citation, or loss resulting from your decision to view or rely on the app while driving.

No earnings or results promise

tripvue does not promise, predict, or estimate any level of income or earnings. Demand shown is an estimate based on historical data and modeling — not a guarantee of available rides or of what you will earn. Any totals or return-on-investment figures are calculated only from numbers you enter yourself and are for your own tracking.

tripvue does not pay, administer, set, or guarantee any rideshare bonus. The wheelchair-accessible-vehicle (WAV) bonus is a City and platform program, independent of tripvue; bonus amounts are set and paid by Uber, Lyft, and the City, can change over time, and should always be confirmed in your own rideshare app.

Independence

tripvue is an independent tool and is not affiliated with, endorsed by, sponsored by, or partnered with Uber, Lyft, or the NYC TLC. Uber and Lyft are trademarks of their respective owners; we use those names only to describe the drivers tripvue is built for. Demand information is derived from public NYC TLC and NYC Open Data sources.

Eligibility

You must be at least 18 years old to use tripvue. tripvue is built for NYC rideshare drivers; other users are welcome to explore, but the demand and amenity data is NYC-only.

Subscriptions, billing, and automatic renewal

• tripvue is offered free during a promotional period. After your free period, a subscription is $9.99 per month unless otherwise stated.
• Automatic renewal. Unless you cancel before your free period ends, your subscription will automatically renew and your payment method will be charged $9.99 each month until you cancel. We will email you before your first charge with the renewal date and amount. At checkout, you will give separate, specific consent to these recurring charges — distinct from your acceptance of these Terms.
• Cancel anytime, in one step. You can cancel at any time from your account through the Stripe Customer Portal, or by emailing hello@tripvue.ai, which we will honor promptly. Cancellation stops future renewals and takes effect at the end of the current billing period.
• Refunds. Charges are non-refundable except where a refund is required by applicable law, and we do not pro-rate partial billing periods. If you cancel during your free period you will not be charged; if you cancel after a renewal, your subscription stays active through the end of the period you already paid for and does not renew again.
• Taxes. Prices may be subject to applicable sales tax, which will be shown at checkout.
• Price changes. We will give you notice of any price change before it takes effect.

Promotions

From time to time we may offer promotions — for example, a free month for submitting 10 or more distinct, good-faith location updates in a calendar month. “Distinct” means separate updates for different places or a materially changed status; updates that fail our anti-abuse checks do not count. We may verify activity and, at our discretion, withhold or void any credit for gaming, abuse, or low-quality reports. A free-month credit applies to your next billing period and expires if unused. Promotions are a tripvue community incentive, unrelated to any rideshare platform bonus, and we may change or end them at any time.

We may also offer referral or promotional codes (for example, a credit or a free month). If a free month or other credit comes before a paid subscription, your subscription will automatically renew at $9.99 per month after the credit ends, unless you cancel first — and we will remind you before the first charge. Credits have no cash value, are not transferable, and we may withhold, reverse, or end them for abuse or at our discretion. Sharing or using a Spot (described below) earns no credit or reward of any kind.

Mobile apps and future features

tripvue is currently a web app. If we offer tripvue through the Apple App Store or Google Play, that store’s terms and billing rules will also apply, and any subscription you buy through an app store is billed and managed by that store under its own automatic-renewal terms.

We may add features such as notifications, shift reminders, or an installable app. Where these are offered, you can control them in your device or account settings. New features are covered by these Terms, together with any additional terms we present at the time.

Your content (reports, ratings, and notes)

Reports, ratings, and notes are submitted by users and reflect their own individual, time-stamped observations — not tripvue’s. You are solely responsible for what you submit, and you represent that it is truthful and not defamatory, harassing, infringing, or otherwise unlawful.

You grant Alignix LLC a worldwide, royalty-free, perpetual, sublicensable license to host, display, reproduce, aggregate, and create de-identified and derivative datasets from the content and signals you submit, in order to operate, improve, and offer tripvue and related analytics — provided we do not publish content that identifies you by name. We may remove or modify any content at our discretion.

Reporting a content concern

If you believe content on tripvue is false, defamatory, infringing, or otherwise unlawful, email hello@tripvue.ai with the content, where it appears, and the basis for your concern. We will review it and may remove or modify it. For copyright complaints, we will handle valid notices and counter-notices under the DMCA.

Acceptable use

tripvue provides general, estimated demand information based on public data. You are solely responsible for complying with your own agreements with Uber, Lyft, the TLC, and any other platform; tripvue does not encourage or intend for you to violate them.

You may not:

• submit false, fraudulent, or defamatory reports;
• access tripvue by automated means, or scrape, harvest, bulk-download, or reverse-engineer the service;
• use tripvue data to build, train, or operate a competing product or dataset;
• attempt to break security; or use tripvue for any unlawful purpose.

All demand estimates, maps, and compiled data are tripvue’s and are protected by applicable law.

Amenity and third-party information

Restroom, relief-stand, EV-charger, and transit information comes from public and user-submitted sources and may be incomplete, inaccurate, or out of date. Posted signs and actual on-site conditions always control. tripvue does not guarantee that any location is open, available, lawful to park at, or accurately described, and is not responsible for any citation, towing, fine, or lost time or income resulting from reliance on this information.

Spot — drivers sharing open curb spots (optional)

Spot is an optional, free feature. A driver who is about to leave a curb parking space can share that the space is opening up, and nearby drivers can see it. Spot only ever shares information — it is never a reservation.

• An expectation, not a promise. A shared Spot means a driver indicated they may be leaving — nothing more. The space may already be taken, unavailable, or unlawful to park in by the time you arrive. tripvue does not hold, reserve, assign, or guarantee any space.
• Free, with nothing attached to a space. tripvue does not buy, sell, rent, broker, auction, or charge for any parking space or other public space, and we do not pay, credit, or reward anyone for sharing or for using a Spot. No money or other value is ever attached to a particular space.
• Anonymous and short-lived. Spot signals are shared without your name or vehicle details, and they expire automatically.
• You park at your own risk. You are solely responsible for parking lawfully and for following all posted signs and rules. tripvue is not responsible for any ticket, towing, fine, collision, lost time, or other loss arising from sharing or relying on a Spot.
• Not for use while driving. As with the rest of tripvue, do not view or interact with Spot while your vehicle is in motion.

Disclaimers and limitation of liability

tripvue is provided “as is,” without warranties of any kind. To the fullest extent permitted by law, Alignix LLC is not liable for any indirect, incidental, or consequential damages, or for decisions you make based on the app. To the maximum extent permitted by law, Alignix LLC’s total liability for any claim will not exceed the greater of the amount you paid us in the 12 months before the claim or US$100.

Indemnification

You agree to indemnify, defend, and hold harmless Alignix LLC and its officers, members, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of tripvue, your violation of these Terms or any law, your violation of any third-party agreement (including your agreements with Uber, Lyft, or the TLC), or content you submit.

Dispute resolution; arbitration; class-action waiver

Any dispute arising out of or relating to tripvue will be resolved by binding individual arbitration. You and Alignix LLC each waive any right to participate in a class, collective, or representative action, or in class arbitration.

You may opt out of arbitration within 30 days of first accepting these Terms by emailing hello@tripvue.ai. Either party may still bring a qualifying claim in small-claims court. This section does not apply to the extent prohibited by law.

Governing law

These terms are governed by the laws of the State of New York.

Changes, severability, and entire agreement

If any provision of these Terms is held unenforceable, the rest stay in effect and the unenforceable provision is modified to the minimum extent necessary. These Terms, together with our Privacy Policy, are the entire agreement between you and Alignix LLC regarding tripvue.

We may update these Terms. For non-material changes, your continued use means you accept them. For material changes — such as a price change or a change to arbitration or how we use your data — we will give you advance notice and ask you to accept the updated Terms before they take effect.

Contact

hello@tripvue.ai